Terms of Service

Last updated: 2026-06-02

1. Overview

greeniegnt.com (the "Site") is operated by HONG KONG HONGYU E-COMMERCE CO., LIMITED ("we", "us", or "our"). By accessing or using the Site or placing an order, you agree to these Terms of Service. If you do not agree, please do not use the Site.

2. Eligibility

You must be at least 18 years old, or the age of majority in your country or state of residence, to make a purchase.

3. Products & Pricing

• Prices are shown in the currency displayed on the Site and may vary by region. Applicable taxes are calculated at checkout; import duties and customs fees (where they apply) are described in our Shipping Policy.
• We describe colors, materials, and dimensions as accurately as possible; minor variations may occur, and screen settings can affect how colors appear.
• We may limit quantities, refuse or cancel orders, and correct pricing or description errors, including after an order has been submitted.

4. Orders & Payment

• Your order is an offer to buy. Our confirmation email acknowledges receipt; we accept your order when we ship it.
• Payment is processed by PayPal and Airwallex. By placing an order, you authorize us (through our processors) to charge your selected payment method for the total amount, including taxes and shipping.

5. Shipping

Delivery times, carriers, fees, and any international duties or taxes are described in our Shipping Policy.

6. Returns & Refunds

Return windows, eligibility, and the process are described in our Return & Refund Policy.

7. Intellectual Property

All content on the Site (including logos, the Greenie name and brand, text, graphics, images, and product designs) is owned by us or our licensors and is protected by law. You may not copy, reproduce, or use it without our prior written permission.

8. User Content

If you submit reviews, photos, comments, or other content, you grant us a non-exclusive, worldwide, royalty-free, transferable license to use, display, reproduce, and adapt that content for marketing and operating the Site. You confirm you own or have the rights to the content and that it does not infringe any third party's rights.

9. Acceptable Use

You agree not to use the Site for any unlawful purpose, to interfere with its operation or security, or to attempt to gain unauthorized access to any part of the Site or its systems.

10. Third-Party Links & Services

The Site may link to or rely on third-party services (such as payment, shipping, and analytics providers). We are not responsible for the content or practices of third-party websites or services.

11. Disclaimers

THE SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE EXTENT PERMITTED BY LAW. WE DISCLAIM ALL WARRANTIES NOT EXPRESSLY STATED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHERE SUCH DISCLAIMER IS PERMITTED.

12. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to the Site or a product is limited to the amount you paid for the product giving rise to the claim. We are not liable for indirect, incidental, or consequential damages where such limitation is permitted.

13. Your Consumer Rights

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the mandatory laws of your country or state of residence (including consumer protection laws in the US, UK, Canada, and Australia) that cannot be lawfully excluded.

14. Governing Law & Disputes

These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to its conflict of laws rules. The courts of Hong Kong will have jurisdiction over any dispute, except where the mandatory law of your country of residence requires otherwise (see Section 13).

15. Changes

We may update these Terms from time to time. Changes take effect when posted; your continued use of the Site means you accept the updated Terms.

16. Contact

HONG KONG HONGYU E-COMMERCE CO., LIMITED
FLAT 19B, 10/F, LIVEN HOUSE, NO. 61-63 KING YIP STREET, KWUN TONG, HONG KONG
Email: help@greeniegnt.com